BidSnap - Support
Getting Started
When you first open BidSnap, the app walks you through a simple 3-step setup: enter your business info, add your service templates, and you're ready to go. The dashboard shows a Getting Started checklist to guide you through creating your first customer, setting up payments, and sending your first estimate.
Common Questions
How do I create an estimate?
Tap "New Estimate" on the dashboard, select a customer (or add a new one), tap "Add Service" to choose from your templates, and hit "Create & Send." The whole process takes about 60 seconds.
How do I set up payments?
Go to Settings → Payment Methods. Enter your Venmo handle, Cash App tag, Zelle email, PayPal email, or any custom payment link. These are automatically included when you send invoices.
How does the booking form work?
Go to Settings → Booking Page. You'll find a unique URL for your business. Share this link on your website, social media, or Facebook/Instagram ads. When a customer fills out the form, their info appears in your app within 30 seconds.
Can I use BidSnap on my Mac?
Yes. BidSnap runs on Mac via "Designed for iPad" mode. On larger screens, it shows a sidebar navigation for easy access to all sections.
How do I sync between devices?
BidSnap supports iCloud sync via CloudKit. Enable iCloud in your device Settings and the CloudKit capability in Xcode to sync data between your iPhone and Mac automatically.
How do I connect Stripe for payment links?
Go to Settings → Payment Methods → expand "Stripe Auto-Pay Links." Follow the guided flow to connect your Stripe account. Once connected, unique payment links are automatically generated for each invoice.
Contact Support
For questions, bug reports, or feature requests, please email us at hello@squatchcraft.com.
We typically respond within 24 hours.